News

Catch Up on the Latest

The people and products of Intelligent Mobile Support are often making headlines! Here are some of our latest news highlights.

Our Team

Our software may be up in the cloud, but our team is firmly grounded, developing solutions and supporting your success. No matter which Intelligent Mobile Support sales and service tool you or your team uses, we will provide extraordinary customer service to ensure you get the most out of our technology.
8/23/2016 12:00:00 AM

How 5 HVAC Contractors Sell More in Less Time

Intelligent Mobile Support, Inc. recently interviewed several customers to gather insights into how our apps are working in the field. “We learned a lot from these interviews,” stated John Steidley, CEO and Founder. “I was particularity pleased by the remarks about our how our team provides extraordinary customer service to ensure customers get the most out of our technology.”

"Sales Builder Pro enables me to spend more time building rapport with the client and selling jobs," remarked Quentin Collins, President, Day & Night Heating & Air Conditioning Co., Fayetteville, NC.

"We’ve seen an increase in high-SEER equipment sales,” said James Kester, Corporate Officer, Colonial Plumbing & Heating Company, Colonial Heights, VA.

"Our service techs are quoting on the spot and closing 63% on replacement sales," explained Jon Sells, Owner/President, Jon’s Plumbing & Heating, Mt. Vernon, OH.

"My team has achieved 5% increases in both average ticket price and same-day close rate with Sales Builder Pro,” states Eddie Smith, HVAC Manager, Michael & Son Services, Alexandria, VA.

"I was WOWed by the customer support and follow-through IMS provided," stated Lisa M. Coffy, Owner/CEO, Furnace World, Colorado Springs, CO.
 
8/22/2016 12:00:00 AM

An Interview with Eddie Smith, HVAC Manager, Michael and Son Services, Alexandria, VA

Intelligent Mobile Support, Inc. caught up with Eddie Smith at Michael and Son Services to gather some insights on Sales Builder Pro. Eddie reported, “My team has achieved a 5% increase in both average ticket price and same-day close rates. The accessibility of information, customer engagement in selecting options, and proposal-building feature help us sell more in less time.”
 
3/18/2014 12:00:00 AM

Intelligent Mobile Support Customer Presents Axon at ACCA Conference

Within weeks of its launch, Intelligent Mobile Support’s (www.imobilesupport.com) mobile solution, Axon is receiving praise from users. One of the nation’s most respected distributors, Gustave A. Larson Company (www.galarson.com), recently adopted the new technology, citing Axon’s positive influence on new-customer recruitment and building loyalty with established contractors such as Shavitz Heating and Air Conditioning (www.shavitz.com).
 
1/16/2014 12:00:00 AM

HVACR Distributors Adopt The Latest Support Technology: Axon

Solon, OH, January 16, 2014 – With the endorsement of some of the nation’s most respected distributors already backing its industry-leading technology, Axon is making its HVACR debut at the AHR Show in New York January 21-23.